Privacy policy

Privacy Policy

Last Updated: August 28, 2026

At Ridge Vale (“Ridge Vale,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use ridge-vale.com (the “Website”) and purchase or use our products and services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you make a purchase, create an account, contact us, or otherwise interact with our Website, we may collect information such as:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment and transaction information

  • Information you voluntarily provide to us

Payment information may be processed by third-party payment processors. We may not directly store your full payment card information.

Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring website

  • Date and time of visits

  • General information about how you interact with our Website

We may use cookies, pixels, analytics tools, and similar technologies to collect this information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders and transactions.

  • Provide, maintain, and improve our Website and services.

  • Communicate with you regarding your orders, purchases, or inquiries.

  • Provide customer support.

  • Send promotional, marketing, or other communications where permitted by law and, where required, with your consent.

  • Personalize and improve your experience on our Website.

  • Detect, prevent, and investigate fraud, abuse, security incidents, and other unauthorized activity.

  • Analyze Website traffic and usage.

  • Comply with applicable laws, regulations, legal processes, or governmental requests.

  • Protect our rights, property, users, and business.

3. How We Share Your Information

We do not sell your personal information for money.

We may disclose your information to trusted third-party service providers when reasonably necessary to operate our business and provide our services. These providers may include:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting providers

  • Analytics and advertising providers

  • Customer support providers

  • Email and communication service providers

  • Fraud prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental authority, or when we believe disclosure is reasonably necessary to protect our rights, property, safety, or the rights and safety of others.

In the event of a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction, personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, local storage, and similar technologies to operate our Website, remember preferences, understand how visitors use our Website, measure advertising performance, and provide relevant advertising.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain Website functionality.

Third-party services used on our Website may also use cookies or similar technologies according to their own privacy policies.

5. Third-Party Services and Links

Our Website may contain links to or integrations with third-party websites, applications, payment processors, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third parties. We encourage you to review the privacy policies of any third-party service before providing them with your personal information.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, processing transactions, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of certain personal information.

  • Request information about how your personal information is collected and used.

  • Opt out of certain marketing communications.

  • Withdraw consent where processing is based on consent.

  • Exercise additional rights provided under applicable state privacy laws.

To exercise applicable privacy rights, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

You may opt out of promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

9. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Do Not Track Signals

Some web browsers may offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals, our Website may not respond to all Do Not Track signals.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by law.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us:

Company: CF Agency LLC
Business Structure: Single-Member LLC
Address: 1940 Broadway, Boulder, CO 80302, United States
Website: ridge-vale.com
Email: info@ridge-vale.com